Lohsamūii Privacy Policy

Effective Date: 10 March 2025

This Privacy Policy explains how Lohsamuii Ltd, BRN C24204364, registered in the Republic of Mauritius ("we," "us," or "our") collects, uses, shares and protects your personal information when you visit or use our website, lohsamuii.net, and related services (collectively, the "Services"). We are committed to safeguarding your privacy and ensuring transparent data practices. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

Contact information (e.g., name, email address, phone number,...)
Account information (e.g., username, password, account preferences)
Usage data (e.g., IP address, browser type, pages visited, time spent on pages, referring websites)
Device information (e.g., device type, operating system, screen resolution, language preference)
Cookies and similar technologies that help us deliver a better user experience
Transaction information when you make purchases through our Services
Communications you send to us, including enquiries, feedback and responses to surveys

2. How We Collect Information

We collect personal information through:

Direct interactions when you provide information through forms, correspondence or by telephone
Automated technologies, including cookies, web beacons and server logs
Third-party sources, such as social media platforms, when you connect them to our Services
Public sources, where permitted by law

3. How We Use Your Information

We use your personal information for the following legitimate purposes:

To provide, maintain and improve our Services
To personalise your experience and deliver content relevant to your interests
To communicate with you about our Services, updates and promotional offers
To process transactions and send related information
To respond to your enquiries and provide customer support
To analyse usage patterns and improve our website performance
To detect, prevent and address technical issues, fraud and security incidents
To comply with legal obligations and enforce our terms of service

4. Data Sharing and Disclosure

We may share your personal information with:

Service providers who assist us in operating our website, conducting business, or providing services to you (subject to confidentiality agreements)
Business partners with whom we jointly offer products or services
Affiliates within our corporate family for purposes consistent with this Privacy Policy
Law enforcement or other authorities when required by applicable law, legal process, or government request
Third parties in connection with a business transaction such as a merger, acquisition, or asset sale
Third parties with your express consent or at your direction

We do not sell your personal information to third parties for monetary consideration.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under GDPR (EU), UK GDPR (UK) and CCPA (California):

Right to access your personal information
Right to rectification of inaccurate or incomplete personal information
Right to erasure ("right to be forgotten") in certain circumstances
Right to restrict processing of your personal information
Right to data portability (receiving your data in a structured, commonly used format)
Right to object to processing based on legitimate interests
Right to withdraw consent at any time where processing is based on consent
Right to opt-out of the sale of personal information (where applicable)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in Section 10.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

The amount, nature, and sensitivity of the personal information
The potential risk of harm from unauthorised use or disclosure
The purposes for which we process the information and whether we can achieve those purposes through other means
Applicable legal, regulatory, or contractual requirements

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive information
Regular security assessments
Access controls and authentication procedures
Staff training on data protection
Secure network architectures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

We may transfer your personal information to countries outside your jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards in accordance with applicable data protection laws.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: letstalk@lohsamuii.net
Telephone: +230 5789 0222

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of such changes.

Report abuse